Fingerprint reader Touch ID is onefrom the most useful functions of iPhones and other smartphones endowed with such an advantage. It not only protects the phone and its data from prying eyes, but it also serves as a key for purchases in the App Store and Apple Pay payment system. The scanner also protects third-party applications, for example, "Sberbank Online". However, like any technical novelties, it does not function perfectly on all devices. In this article, we'll figure out what to do if the Touch ID on the iPhone does not work.
To begin with, let's analyze what is saidFingerprint's scanner. Touch ID, called one of the important iPhone functions, first appeared on iPhone 5s; later models are equipped with this option. The scanner is integrated into the main Home button. Its device is only 170 microns thick (it is twice thinner than human hair!) Is able to quickly analyze the subepithelial layer of the finger skin of a person touching the button on the image-print resolution of 500 ppi. It's no wonder that such a thin system can often "be capricious", which makes fingerprint on the iPhone 5s not work.
One of the features of Touch ID is thatit can "train", configure, and also store up to 5 fingerprints (both one person and several) in memory, each of which will be the key to your device and the individual applications in it.
Sometimes the iPhone 5s fingerprint scanner is badworks because of incorrectly carried out its initial setting. Therefore, in the beginning of using your new smart, you should set up the Touch ID, following the recommendations of Apple:
If you are faced with what works badlyfingerprint on the iPhone 5s, then try to "train" your Touch ID. To do this, enter the "Settings", "Tooch ID and password", enter the desired code. Then touch the scanner of the finger in his memory. At this time, the name of her print on the screen will take a gray color.
Start the "training" of your scanner - continuetouch the "Home" finger in different positions. These manipulations will help improve the speed of both scanning and fingerprint recognition. To achieve the best result, repeat the above algorithm several times.
If you are faced with the fact that the fingerprint has ceased to work on the iPhone 5s, then we will offer you the most probable causes of the malfunction and how to eliminate them:
Now we turn to more particular cases of malfunctions.
If on your iPhone 5s the fingerprint scanner does not work exactly in the frost, then to your attention the following lifhak:
The vast majority of users complain that,that the fingerprint on the iPhone 5s does not work just after they updated iOS to the current version. The most effective "lazy" way here is to wait for the next "update" in which this bug will be fixed. But if you need a properly functioning scanner on the "Home" button, then try to fix the problem in these ways:
Fingerprint on iPhone 5s may not work andas a result of the failure of the scanner - such a message you will see on the screen after several vain attempts to unlock the device using the Touch ID. The reasons for it may be different: a small wear of the device itself, conditions that make it difficult to scan the finger pad, etc. A monthly update of the recorded fingerprints is said to prevent this problem, according to many users. The latter must be completely deleted and added new ones through the "Add fingerprint".
The way to solve the problem is traditional: clean the "Home" button, finger pads, remove old "fingers" from memory and add new ones by standard procedure.
Another problem that can be solved isA malfunction in the scanner when using it in the App Store. In this store, the Touch ID is actually the key for downloading new applications. "Fix" the fingerprint scanner in this case can be like this:
The breakdown of the very system of Touch ID is a phenomenoninfrequent, but still possible. In this case, the solution to the problem will be only the replacement of the fingerprint scanner iPhone 5s. To deprive yourself of the possibility of an error, delete all the prints and restart the iPhone. Again, add a fingerprint to the "Touch ID and Password". In case of failure, repeat the procedure a couple of times. If after this the scanner remains blind and deaf to your prints, then only qualified diagnostics and, possibly, repair in the Apple service center will help it.
As you saw, the fingerprint scanner oniPhone 5s does not work or functions poorly due to a variety of reasons. With the solution of most problems you can easily and quickly be able to handle on your own - a visit to specialists is only required if the scanner is damaged - to replace it. For a healthy and long operation, it is also important to correctly configure the Touch ID.
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