Many users are now actively usingpopular Skype program for communication via video calls. However, the installation or launch of the application does not always go smoothly, and the system for some reason gives an incomprehensible message about the impossibility of loading the Kernel32.dll module (in the problem description log it is Fatal Error Skype KERNEL32.dll). What is this failure and how to fix such a problem will now be considered on the simplest examples.
If you look at the failure itself, to identify itnature and reasons for the appearance should be based on what the problem module Kernel32.dll is. Note immediately that this is not a program file, but a "native" Windows dynamic library, when you try to access it and there are problems.
Although there is a startup errorSkype, Kernel32.dll can crash and for quite a different reason. The inability to start this service is only a consequence, for example, if the module itself is occupied by other processes. But it can also be vice versa, it is Skype that becomes the root cause due to problems with parallel updates of the program itself and the operating system as a whole. Let us explain with an example.
For those who do not know what some are responsible forWindows modules, we will explain: in this case we are dealing with one of the components of the kernel of the system responsible for updating its main modules and system files. As it is already clear, this is the dynamic library Kernel32.dll. Skype (an error or failure may appear in several cases) simply can not access this module. There are three main reasons for this:
The most likely cause of a failure is usually calledThe situation when the Skype program independently updates its modules and components, and the update of the operating system is turned off or for some reason impossible. The situation turns out to be paradoxical: the updated application conflicts with obsolete components of the operating system. It's like trying to run a program developed for Windows 10, in a Windows XP environment. The example, of course, is not the most successful, but it shows the essence of the problem quite well. The same is observed in this case. It's bad that Skype does not coordinate its update actions with the update of the operating system in the sense of installing the necessary packages or even its more recent version.
In principle, nothing catastrophic is there, butAny failure, denoted in the error log as Fatal Error Skype KERNEL32.dll, is fixed quite simply. However, in order to eliminate such errors, initially it is necessary to pay attention to several important aspects, without which the correction of the failure can lead to nothing.
As is already clear, proceeding from the root causes of thefailure with a description like "Kernel32.dll. Skype. Error of access and downloads "or something like that, an integrated approach should be applied to solve the problem.
For this you can use several basic directions:
To begin with, let us dwell on the simplest solution,which in some cases helps to fix the problem. Initially we assume that the program worked without any problems until some time, but at some point there was a failure of the call to the Kernel32.dll module, Skype gives an error and, to put it mildly, simply refuses to launch, despite all the exhortations and attempts to restart.
In this case, the only thing that comes to mind isthis is a rollback of the system (after all, everything worked before). It will not be difficult to restore it. To do this, it is enough to use the corresponding section of the "Control Panel", but only before the rollback process begins you need to select exactly the control point that preceded the time of error occurrence. If there is none in the list, select the option to display all control points. After the process is completed and the system is rebooted, we look at how Skype behaves. If the situation has not changed, proceed to the next step.
Failed with log "Kernel32.dll. Skype. An access error »can often occur due to viruses. In this case, it may not be about the threats that affect the operating system directly. The fact is that Skype, like any other similar application, refers to those software products that are, so to speak, a group at increased risk of infection with viruses or computer worms. Accordingly, after activation of the virus in the application itself, its action can spread to the entire system, including the dynamic library Kernel32.dll.
Concerning the verification of the system,that there is an established regular antivirus, but for some reason the threat he still missed. To identify threats and to treat a computer or laptop, you should use the so-called portable anti-virus utilities, other than the antivirus installed on this device. The most powerful in this respect are packages like Dr. Web CureIt and Kaspersky Virus Removal Tool. But since some modern viruses are able to settle deep in the RAM, it is recommended to perform a check with the help of recovery disks like Kaspersky Rescue Disk, which have their own graphical interface and are loaded before the start of the operating system itself.
As mentioned above, one of the main problemsis an uncoordinated update of Skype, when in the operating system with its obsolete modules, the application becomes impossible. One way to solve the problem is to enable the automatic system update in the corresponding section of the Control Panel (in Windows 10, access is made through the options menu with the choice of the update and security section).
If someone does not want to keep this functionalways on, you can only use it for a while, wait for the full download and installation of service packs for a specific version of Windows, and then see how Skype behaves. If all goes well, you can turn off the automatic update. True, in this case, it is possible that the situation will repeat.
In addition to all of the above, the problem canarise and at the stage of installation of the program. So, if there is a mistake installing Skype, Kernel32.dll has a lower version than the one required for the correct operation of the program. Accordingly, the launch of the application is not possible. What to do? Naturally, you can try to update the system, but this method, due to its specificity, may not always work.
Here the easiest solution is to usean earlier version of the Skype application itself, for example, its popular version of Skype SSE or the version of the fifth version. Only after the installation is complete, you must disable the automatic update feature in the program itself. As practice shows, it works on aging versions of Windows XP, even if there are no recent service packs. By the way, the installation of the latest version of SP3 on Windows XP often instantly solves the problem of launching or installing Skype of any modification, of course, provided that this version is not intended for installation exclusively in later versions of Windows itself.
As for the damage to the system library, of course, it can be found on the Internet and downloaded for any version of Windows. True, it's far from a fact that everything will work fine.
In this case, it is better to use utilities likeDLL Suite or Microsoft FixIt, which allow you to download missing or damaged files in a matter of minutes and re-integrate them into the system. As an option, this method is also suitable.
It remains to be said that the mostFrequent problems with the Kernel32.dll module crash Skype (start or load failure of the system component). Often, it can not start because of this. Solve the problem, as you can see, can be quite simple. However, in this case some specific points were not considered, for example the program can be blocked by an antivirus or Windows firewall). This, though infrequently, but still occurs. But in general, if we start from the root causes, these solutions for correcting the situation help almost always.
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